The role of trustees varies according to the type of institution and expertise available, but guidelines are suggested that can be used flexibly. They deal with size of bargaining unit, institutional posture, mistakes to avoid, bargaining policy establishment, negotiator appointment, grievance procedures, strike policy, etc. (LBH)

The Seattle Community College District substituted a four-person committee for a district president for a 44-month period. The results were better than expected, with cost savings and general harmony, but with losses in areas of planning, continuity, grievance handling, and accountability. (Editor/LBH)

A primary rule for implementing the collective bargaining grievance process in higher education is to settle early and at the lowest possible level. To achieve this or to prevent grievances, clear contract language, a contract administrator, and a "two-one-one" grievance structure should be adopted. (Author/JMD)

Consumer-oriented suggestions include: provide accurate information in publications; base recruiting pitches on truthful and pertinent data; explain financial aid programs clearly; keep records up-to-date and accessible; expound program offerings adequately; offer realistic career counseling; provide effective grievance procedures; dispense full…

Steps being taken by institutions to develop policy on sexual harassment on campus are discussed, including the issues of legal liability toward students, definitions of harassment, policy statements, grievance procedures, sanctions imposed, recordkeeping and reporting, students harassing other students or faculty, and sensitizing seminars for…