Effective handling of groups is crucial to the success of management development programs. Article presents guidelines by which leadership may be stimulated. (Editor/RK)

Report focuses on some over-uses of sensitivity training by showing that the technique is differentially effective for separate groups of people. (Author)

Outlines the concept and forms of "action learning" for managers, stating that the best opportunities for learning take place in a manager's everyday job with group meetings to exchange learning. Describes a regional program in which managers from various organizations work on different projects and then have joint learning discussions.…

This paper discusses the silences that arise when female educational administrators reflect on their practices during most public discussions, seminars, and lectures. The term "silence" refers to the situation in which people who perceive themselves as less powerful than those from the dominant culture (that is, women and minorities) tend to not…

Addressed to managers, students of management, and organizational development (OD) practitioners, this handbook concentrates on the joint management of change, and presents particular methods that have proved useful in realizing change within business, government, universities, and many other institutional settings. Beginning with factors that…

This student guide is intended to assist persons employed as supervisors to develop and participate in quality circles. Discussed in the first three sections are the following topics: the purpose of quality circles (what a quality circle is, why quality circles developed, how they work, and the roles of various quality circle participants);…

These proceedings contain 90 papers that address important human factors in distance education from several perspectives, provide insights into how those factors contribute to successful outcomes, and describe practical methods for implementing similar approaches in other settings. They include "Is Your E-Everything Accessible to…