Five hundred ninety-one clients from two university counseling centers indicated the help sources they had contacted before going to the counseling center. Analysis of the rank order in which help-givers were consulted yielded significant differences both within and across the counseling centers under two types of problems, emotional-social and…

Clients from two university counseling centers (N=591) indicated the help sources they contacted before requesting counseling. Significant differences were found in the rank order in which contacts were made and in the ratings of the degree of helpfulness expected from counseling. (Author)

Clients (N=20) at a university counseling center who had been placed on a waiting list and then did not show for their counseling appointment were polled regarding the current status of their problem. Results suggest that no-shows still have their problem and seek help from others. (Author)