This reference service policy manual provides general guidelines to encourage reference service of the highest possible quality and to insure uniform practice. The policy refers only to reference service in the University Libraries and is intended for use in conjunction with other policies and procedures issued by the Reference Services Division.…

A March 1980 Systems and Procedures Exchange Center (SPEC) survey on preservation indicated that more than half the Association of Research Libraries (ARL) membership were operating some type of active preservation program. This kit on basic preservation procedures contains policy statements, guidelines, and procedural instructions (many…

This collection of 26 documents on internships for entry-level professionals and personnel exchange programs for practicing librarians in university and research libraries includes internship guidelines, program plans, policy statements, summaries of in-house surveys on internship programs, and copies of questionnaires on library internships from…

This SPEC kit is based on a June 1987 survey of approval plan use by 94 members of the Association of Research Libraries. It reports on the current practices of these libraries, the perceived advantages and disadvantages of using approval plans, and the effect of increased library materials costs and library automation on such plans. It is noted…

This policy statement is designed to provide guidelines that will ensure the maintenance and improvement of the collection and services of the Leon E. Bloch Law Library at the University of Missouri-Kansas City in the period 1985 to 2000. The policy sets appropriate quality goals while simultaneously providing for flexibility in alternative…