The article provides a statistical analysis of a survey to determine the quality of provider-client relationships along the "expressive-interactive" dimension, using undergraduate female students of the University of Maryland who had utilized gynecological services. (MB)

Satisfaction of expectations (quality of care) is more important in determining willingness to return than are race, sex of provider, or care setting. (Author)

Discussion centers on the age at which college women first used health services for gynecological reasons, how often they sought professional help, where they obtained services, and what factors influenced levels of satisfaction. (Author/MJB)