The last two decades have seen the growing adoption of mobile devices to enhance the quality of teachers' continuous professional development (TCPD) in low-income countries. Using mobile devices, typically not designed for educational use, presents new usability challenges, preventing teachers from effectively accessing learning materials in…

For electronic resources and reference librarians, fielding eresource access problems is often a daily task. A library user clicks on a link to an electronic journal article, book, or primary source and is unable to access the full text. Sometimes this problem occurs due to a lapsed subscription, a broken link, or a proxy configuration error. The…