Background: According to the personalization effect in multimedia learning, the use of personal and possessive pronouns in instructional materials (e.g., 'you' and 'your') is beneficial. However, current research suggests that the personalization effect is inverted for emotionally aversive content (e.g., illnesses). Objective: This study…

Past research has shown that readers often fail to notice conflicts in text. In our present study we investigated whether accessing information from multiple documents instead of a single document might alleviate this problem by motivating readers to integrate information. We further tested whether this effect would be moderated by source…