Health Information Technology (HIT) has the potential of improving the overall performance of healthcare organizations. However, there are worldwide evidence of HIT resistance and avoidance behaviors. IS researchers have provided valuable insights about these behaviors towards IT in general. Very limited work has aimed to explain these behaviors…

Older persons are more likely to get physical checkups and overutilize the health care system for minor complaints, but are little different from the younger in underutilization for conditions which should receive a doctor's attention. There is a need to help the elderly sort out symptoms requiring attention. (Author)