A study investigated the influence of communication apprehension on preference for channel of communication: face-to-face meeting, telephone call, or written note. Subjects, 68 college and vocational-technical school faculty, were interviewed on a variety of topics, including telephone apprehension (TA); and completed written tests for speech…

A case study approach was used to explore the sources of negative attitudes toward writing of three unskilled college freshman writers. The studies included interviews both with the students concerning their writing histories and with their former high school English teachers. In addition, information was gathered about their verbal abilities and…