In this paper, the theoretical perspectives and general methodological elements of impact evaluation of quality assurance in higher education institutions are discussed, which should be a cornerstone of quality development in higher education and contribute to improving the knowledge about the effectiveness (or ineffectiveness) of quality…

Analyzes the concept of "employability" and critiques the prevailing tendency to create employability measures based on outcomes. Asserts that the outcome approach results in employability being construed as an institutional achievement rather than the propensity of individual students to get employment. Outlines an alternative approach…

There has been considerable debate about the impact of external quality assurance in higher education. This paper describes a discussion at the INQAAHE workshop in The Hague, attended by representatives of agencies, exploring the effects of external quality processes on institutions and programmes. The summary, probably for the first time,…

Argues that there is little rationale behind current methods of assessing higher-education quality because there is little exploration of what constitutes quality. Despite good intentions, quality monitoring has become overly bureaucratic, and potential for significant change is hampered by an inappropriate focus on accountability, not on…

Explores external quality monitoring in higher education, including types of external bodies, their modus operandi, and reasons for evaluation. Concludes that external evaluation is legitimating the status quo, failing to ask significant questions about the reality of learning experiences for students. Suggests that quality monitoring engage more…

This paper outlines the preponderant approaches to external quality evaluation, including the purpose, focus, object, rationale, and methods of external evaluations. Accountability, compliance and, in some countries, control are much more frequent rationales for external monitoring than improvement. Research on the impact of quality monitoring is…

Purpose: To provide a history of the emergence of quality systems from the mid-1980s. To show how quality became a primary policy concern in higher education policy. To map the development of quality processes and raise questions about dominant approaches and express concerns for the future. Design/methodology/approach: Historical document…

The theme of this book is that the drive for quality in higher education in Britain and the concurrent moves to reform teaching and learning have not been connected organizationally or in practice. Drawing on the Quality in Higher Education research project, the book examines the variety of meanings of "quality" showing that a tension…