Over the past decade, the National Institute for Learning Outcomes Assessment (NILOA) has been documenting what colleges and universities are doing to gather evidence about student learning and helping institutions to productively use assessment data to strengthen undergraduate education. NILOA also has been monitoring how institutions communicate…

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

A team approach to the use of qualitative methods in a study of high quality out-of-class experiences for undergraduate students at 14 institutions of higher education is described. Four research questions examined: the physical and organizational features characterizing the institutions; the nature of institutional policies related to…

Presents needs assessment as a necessary part of program planning in student affairs. Questions (N=12) are suggested as a framework to guide needs assessment activities. When staff and students become responsible for assessing their own needs, the process becomes educational and goals are more likely to be met. (JAC)

This paper presents a problem-focused needs assessment process for use by student affairs personnel. A comprehen- sive perspective of the needs assessment process is recommended, which views needs assessment as a necessary step in program planning, implementation and debriefing. Five types of needs assessment are identified and explained: (1)…

Student engagement measures make valuable contributions to an institution's assessment program. Combined with other relevant information, such data help to tie together what students and institutions do, student outcomes, and other indicators of institutional performance. The results can be used in a variety of ways, from comparing student…

Indices and manifestations of quality in undergraduate education are considered and a four-part framework is developed. Context indices represent institutional characteristics that remain relatively stable over time (e.g., expenditures per student and size of student body), while input indices reflect characteristics of entering students (e.g.,…

The College Student Experiences Questionnaire (CSEQ) was developed by UCLA Professor Emeritus Dr. C. Robert Pace in the 1970s. First administered by Dr. Pace in 1979, the CSEQ Research Program formally moved its operations to Indiana University's Center for Postsecondary Research and Planning in 1994, under the direction of Chancellor's Professor…