School librarians and educators have specific copyright questions that are often glossed over in larger books on the subject. Now, thanks to best-selling copyright authority Carrie Russell, there's a resource just for them, offering clear guidance for providing materials to students while carefully observing copyright law. Using whimsical…

This reference procedures manual for the Northern Michigan University Library covers: (1) desk service, including handling inquiries, recording statistics, problems, responsibility of assistants, referrals, user assistance with the public access catalog, and reference collections; (2) photocopying; (3) database searching; (4) bibliographic…

Discusses basic information services and resources available to business educators. Describes library resources, encyclopedias and other reference works, ongoing published indexes, and automated databases. (GC)

This manual is a looseleaf guide to handling emergency situations within the McConnell Library of Radford University (Virginia). It provides instructions for identifying, monitoring, and addressing issues of the safety of patrons and employees at the library, describing emergency procedures, safety equipment, and the evacuation process, and…

This packet serves as an introduction to and overview of the complex issue of identification and preservation of rare government documents. It is intended as a starting point, not a comprehensive guide, for all questions about government documents. Part 1 is a selective bibliography of resources to identify rare and valuable documents (50 sources)…

Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

This document is the library intern orientation packet for Pfau Library at California State University, San Bernardino. The packet contains the following: (1) a checklist for training; (2) a list of duties for reference services; (3) a list of "things to know" that includes library and employee rules; (4) frequently asked reference…

Developed by the Audiovisual Committee of the Association of College and Research Libraries, the guidelines presented here reflect technological innovations in audiovisual services. Areas covered include library planning, budgets, personnel, facilities, equipment and supplies, collection development, acquisitions, cataloging, collection…

The projects collected in this book represent a wide cross section of the way microcomputers are used in libraries. Each project description includes organization and contact information, hardware and software used, cost and project length estimates, and Web or print references when available. Projects come from academic and public libraries,…

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…

Based on the experiences of the staff at the Penn State University Libraries, this article focuses on two issues involved in public use of CD-ROM products in an academic library setting: placement of CD-ROM systems in the reference area; and staffing and responsibility for equipment and software. (MES)

In response to a trend in which library services are made available to individuals and groups normally without access to them, direct and indirect costs for various units within a library are reviewed to provide a generic format for deriving those costs and establishing user fees. Precautions are also discussed. (MSE)

Discusses how to develop performance standards based on objective, observable criteria and describes how the reference department at the University of Nebraska at Omaha developed standards to meet their needs. Goals for performance are explained, and preliminary and final versions of the reference desk performance standards are appended. (Contains…

Discusses administration, leadership, and management in academic libraries. Factors that meet the work-related needs of librarians and that lead to successful management are suggested, including sufficient knowledge, a measure of control over work, participation in decision making, and a sense of ownership in library service. (three references)…

Presents a method for building library collections in career planning and suggests current awareness resources; collection development resources; a selected core collection including general works, series on various occupations, books on specific careers, directories of employment opportunities, and guides to resume writing and interviewing;…