Describes how technical communicators can become involved in knowledge management. Examines how technical communicators can teach organizations to design, access, and contribute to databases; alert them to new information; and facilitate trust and sharing. Concludes that successful technical communicators would do well to establish a culture that…

Chapters of this annual collection explore current and new trends in the field of faculty development. Chapters in the first section, "Faculty Development and Its Role in Institutional and National Crisis," are: (1) "September 11, 2001, as a Teachable Moment" (Edward Zlotkowski); (2) "The Day After: Faculty Behavior in Post-September 11, 2001,…

The chapters in this collection explore current and new trends in the field of faculty development. The first section is devoted to issues that will be of interest at the beginning of the 21st century. The second section considers how students learn and the roles faculty developers play in this process. Section 3 focuses on the faculty developer's…

This manual is designed as a tool to assist campus organizers and activities with their organizing efforts on behalf of lesbian, gay, bisexual, and transgender (LGBT) students. It is a compilation of material from a variety of people and organizations grouped into broad categories of support for building a healthy organization, practical…

An annual publication, "To Improve the Academy" offers a resource for improvement in higher education to faculty, instructional development staff, and administrators. The chapters of part 1, "Past, Present, and Future of SoTL," contains: (1) "The Scholarship of Teaching and Learning: Past Lessons, Current Challenges, and Future Visions" (Kathleen…

A set of key variables the change interventionist might use to improve institutional performance is proposed, and change controlling elements of colleges are identified and discussed. (Author/JEG)

A thorough review of governing board bylaws will help ensure that the fundamental framework for the institution's governance is legally sound, up to date, and appropriate for its current circumstances. Serious bylaw reviews deal with fundamental college issues, and resulting discussions frequently identify basic issues or problems previously…

A taxonomy of organizational states is described, ranging from least to greatest chance of potential success. For each, various strategies for administrative action are discussed. The paper concludes by addressing a number of important issues concerned with facilitating instructional technology in higher education. (Author/JEG)

This chapter considers the different emphases that an instructional improvement agency can adopt--faculty development, instructional development, organizational development, or some combination. Seven alternative emphases are outlined, and the advantages and disadvantages of each approach are described. The importance of three factors is…

Presents a white paper on residence hall government, summarizing fundamental principles in organizing and maintaining a residence hall association on campus. These include determining needs, identifying support, obtaining income, ensuring effective leadership, and developing system maintenance. (JAC)

Argues that, as human resource development programs in organizations expand, communication educators need to address the issue of training communication trainers within the context of the consultation process. Outlines a college course on communication training and consulting, including course structure, major assignments, and ethical…

This article suggests principles that are fundamental to efficient organizational change and attainment of a shared vision of the institution. The principles were developed during analysis of organizational culture at a public state university. Twelve principles addressing imperatives for change and eight principles underlying the attainment of…

Discusses the most suitable organizational model for the university, considering its unique role and needs, and the challenges currently faced in a knowledge-oriented society. Suggests that the university's academic organization become more organic and adapt to the different organizational requirements of the two central university activities,…

The organizational-development approach argues that major educational innovations require changes in the culture of the school or college. This book demonstrates how strategies based on organizational development (OD) can bring about constructive organizational change in work settings. OD is based on the following assumptions: (1) Groups differ…

Risks to institutional data processing operations include physical damage, violations of data integrity, and restrictions of physical access. Development of a responsive and effective disaster recovery program is complex, requires significant effort and the use of specialized personnel, and spans all major disciplines and organizational levels.…