Describes steps the authors went through to develop an innovative course in fundamentals of management communication that derives from competency-based instruction. Describes how they reviewed administrative and course parameters; identified instructional modules and generated competencies for each one; and created objectives, achievement levels,…

Describes how the authors redesigned their business communications course module on employment communication to make extensive use of Web resources. Discusses how they evaluated which Web resources to include, selected high quality sites, and integrated Web resources with more traditional class pedagogies. Offers five guidelines for implementing…

Proposes a three-stage process by which students develop applicable knowledge through research in industry, connecting theory and practice while developing theoretical schemata. Illustrates this with the author's experience teaching intercultural business communication at the post-graduate level. (SR)

Describes how the authors developed a course in intercultural communication and, with a majority of non-Western students, adapted critical pedagogy to address the Western biases in the text. Discusses how the course textbook portrays ethnic specimens and subaltern cultures, and built information basis for commercial gain. Notes how other readings…

Advocates creating a business-communication course that combines writing instruction with computer instruction. Discusses contemporary students (their abilities, attitudes, and approaches to learning), pedagogy, course content, and institutional support systems. (SR)

Describes how American and Russian students engaged in service learning in their own communities as part of an organizational communication class in which they learned communication principles and applied their skills to assist non-profit organizations. Describes both projects, stumbling blocks, and course outcomes. (SR)

Provides an overview of WebCT, a collection of web-based educational tools that also facilitate course instruction and administration. Discusses instructor benefits and how WebCT enhances student skills in communication technologies. Offers new directions for teaching and learning core topics. (SR)

Presents an approach to teaching a consulting course that uses instructional frameworks and a service learning perspective. Notes the course explores consulting by using theoretical frameworks for thinking about and conducting consulting activities. Discusses the consulting research assignment, the service learning assignment, and considers course…

Argues that playing the role of a "boss" instead of an "instructor" and using workplace conventions rather than academic policies to govern a class can lead students to write, speak, and behave more professionally. Describes how one teacher applied the boss approach in an introductory business communication course. Provides assignment topics,…

Describes the design and delivery of a graduate management course that explores the impact of cultural variation and identity on business communication in a global setting. Begins with a rationale that reviews current market conditions and pedagogical imperatives for business students, continues with an overview of course objectives and design…

Considers how guided student internships are increasingly recognized as important elements of an academic program combining classroom and experiential learning. Discusses how working students might find the potentially valuable internship experience as another burden added to their already busy lives. Describes the format, components, and…

Describes a new course that focuses on the impact of evolving communication technologies on business. Addresses how business people choose the appropriate channel for a given communication situation, and how an organization chooses technologies appropriate for its business needs. Examines strategic models, assesses specific technologies, and…

Describes a course in international business writing that has been taught simultaneously since 1994 at institutions in Belgium, Finland, and the United States. Describes the course's three components: instruction; simulation, in which students exchange business documents internationally; and case studies of business people who communicate…

Describes the development of a graduate business communication course that emphasized technology and intercultural communication without ignoring fundamental skills. Explains course objectives and design. Describes the conduct of the course itself. (SR)

Suggests ways of developing an online business writing course that uses technology to simulate features of the face-to-face classroom and that achieves an interactive learning experience for students. Uses the author's online business writing class as an example of one which manages to simulate, through the judicious use of software, the…