As virtualization becomes commonplace in higher education, it is clear that the traditional licensing options for software are woefully inadequate. The definitions of who is licensed to use what--and where--are blurring, as users move from physical to virtual spaces and can access software from a variety of devices. In discussing the need for new…

Whether one is on Wall Street, in Congress, or working in an IT shop on campus, negotiating a good deal is hard work. As higher education enters its purchasing season, "Campus Technology" talks to deal makers who have "been there and done that." This article presents their tips for getting the most value from vendors the next time one buys…

Higher education institutions are competing harder than ever for recognition as top colleges and universities. Nowhere does that competition play out more keenly than in the field of research, where successful researchers and programs can garner enormous prestige for an institution. For administrators interested in burnishing the reputations of…

It's a perfect storm out there, with powerful forces remaking the IT landscape in higher education. On one side, devastating budget cuts are pushing IT departments to identify ever-greater cost savings. On the other, the explosion in mobile devices is pressuring IT to provide anytime, anywhere computing with no downtime. And finally there's…

If there's anyone in the academic IT arena taking seriously the possibility that campus identity management (IdM) may one day meld with consumer apps, it's Nate Klingenstein, one of the founding members of the Shibboleth Project (the open source project providing architecture and policy structures for managing single sign-on access to resources).…

Digital lecture capture and broadcast solutions have been around for only about 10 years, but are poised for healthy growth. Frost & Sullivan research analysts estimate that the market (which amounts to $25 million currently) will quadruple by 2013. It's still dominated by a few key players, however: Sonic Foundry holds a hefty 40 percent-plus…

Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

The concept of "worldware" is now almost 20 years old. But how did it start, and what were some of its key characteristics? In this virtual roundtable, a panel of experts weighs in on the evolution of worldware and the future of Web 2.0 in higher education.

Back in the 1990s, enterprise resource planning (ERP) systems may not have been user-friendly, but what they tried to do was totally reasonable: replace stand-alone systems in various departments--such as finance, logistics, and human resources--with a single integrated software program. The idea was that although each department would still have…

For many IT shops, the cloud offers an opportunity not only to improve operations but also to align themselves more closely with their schools' strategic goals. The cloud is not a plug-and-play proposition, however--it is a complex, evolving landscape that demands one's full attention. Security, privacy, contracts, and contingency planning are all…

Conventional and hosted applications thrive, but open source ERP (enterprise resource planning) is coming on strong. In many ways, the evolution of the ERP market is littered with ironies. When Oracle began buying up customer relationship management (CRM) and ERP companies, some universities worried that they would be left with fewer choices and…

As colleges and universities rely more heavily on software as a service (SaaS), they're putting more critical data in the cloud. What are the security issues, and how are cloud providers responding? "Campus Technology" ("CT") went to three higher ed SaaS vendors--Google, IBM, and TopSchool--and asked them to share their thoughts about the state of…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

As the national economic climate worsens, and college and university endowments, coffers, and funding sources shrink, schools are forced to get the most out of every dollar. That means that administrators are bending over backwards to see that all new investments provide maximum return on investment (ROI) over the long term. Campus eCommerce is no…

Not that many years back, portals were nothing more than splash pages from which users could click on links to navigate a school's web-based resources. Today, however, they are much more: single sign-on gateways that easily enable users to do everything from pay tuition and view transcripts, to purchase parking permits, and sell used books. Still,…