Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

At Santa Clara University (SCU), Vice Provost for Information Services and CIO Ron Danielson led the design and construction of the campus's 194,251-square-foot Harrington Learning Commons, Sobrato Technology Center, and Orradre Library, a single building opened in March 2008. Danielson and his team were responsible for describing design goals,…

Conventional and hosted applications thrive, but open source ERP (enterprise resource planning) is coming on strong. In many ways, the evolution of the ERP market is littered with ironies. When Oracle began buying up customer relationship management (CRM) and ERP companies, some universities worried that they would be left with fewer choices and…

Portals are taking off on campuses nationwide. According to "Campus Computing 2006," the Campus Computing Project's survey of 540 two- and four-year public and private colleges and universities across the US, portal deployment for four-year public residential universities jumped from 28 to 74 percent of responding institutions between the…

Digital lecture capture and broadcast solutions have been around for only about 10 years, but are poised for healthy growth. Frost & Sullivan research analysts estimate that the market (which amounts to $25 million currently) will quadruple by 2013. It's still dominated by a few key players, however: Sonic Foundry holds a hefty 40 percent-plus…

There's no silver bullet to information security; universities must continue to keep their antivirus, anti-spyware, firewall, and patch management systems in good working order. These days, the largest target for hackers appears to be university databases. Now, universities are searching for new solutions to safeguard those systems. This article…

In past years, higher education's financial management side has been riddled with manual processes and aging mainframe applications. This article discusses schools which had taken advantage of an array of technologies that automate billing, payment processing, and refund processing in the case of overpayment. The investments are well worth it:…

The word "architect" calls to mind a designer of buildings. An architect's job is to develop a structure to fit the client's needs, some of which are conflicting (or seem to be). When it comes to designing a campus network, IT infrastructure architects have a similar function. Like a building architect, an IT architect must develop a…

Ken Klingenstein has led national networking initiatives for the past 25 years. He served as director of computing and network services at the University of Colorado at Boulder from 1985-1999, and today, Klingenstein is director of middleware and security for Internet2. Truth is, this networking innovator has participated in the development of the…

This article profiles the winners of this year's competition for outstanding technology innovation on US college and university campuses. The winners are: (1) Rice University, Texas (virtualized networks); (2) Drexel University, Pennsylvania (rich media); (3) Harvard Business School, Massachusetts (network management); (4) Louisiana State…