Describes a study that examined the necessity for prerequest bibliographic verification for interlibrary loans by identifying request error patterns and critical bibliographic elements. The discussion analyzes the effectiveness of a modified verification process, in which the interlibrary loan technician decides which requests to verify, in terms…

Argues that the internal organization of collection development and the nature of science and scholarship lead to inevitable gaps in collection development. The structural and intellectual causes of collection development gaps are analyzed, and a number of areas whose literatures are especially vulnerable to being ignored or overlooked by…

Describes a study conducted in 1988 that investigated book availability in an academic library by providing a quantitative measure of library performance based on outcomes of card catalog searches and that can serve as a model for ongoing assessment in the library. Results are compared with earlier research from 1986. (Contains 12 references.)…

Describes a study conducted at Ohio State University that used data obtained from the interlibrary loan process to determine why some users failed to find existing entries in the online library catalog. User errors as opposed to catalog errors are examined, and implications for bibliographic instruction are suggested. (eight references) (LRW)