Smart librarians have always valued their relationships with users and other librarians. The creative force of those relationships is empowered via Web-based social networking, collaboration, and sharing. At Stony Brook University Health Sciences Library in New York, students, faculty, clinicians, and residents expect the latest refinements in…

Provides a brief history of the Internet, highlighting its academic roots, and describes a survey conducted to determine how and why academics use the Internet. Information gathered, presented in seven tables, shows frequency of use; types of resources accessed; levels of computer experience; use of nagivational aids; and reaction to the survey.…

This case study offers insights into the process, pitfalls, and advantages of utilizing an Internet electronic discussion list to form a communication community in an undergraduate course that discussed gender differences. Results of an online evaluation are discussed and the use of electronic communication is considered. (Author/LRW)

An academic librarian at the University of South Carolina, faced with providing online resources for distant and distributed learners, examines whether there is any difference between distant and distributed learners. Illustrates changes brought on by implementation of information technologies. Discusses seeking a new definition, meeting…

Describes experiences in providing real-time online reference services to users with remote Web access at the Bowling Green State University library. Discusses the decision making process first used to select HumanClick software to communicate via chat; and the selection of a fee-based customer service product, Virtual Reference Desk. (LRW)