Describes the usability study that was designed at Hampshire College (Massachusetts) to see whether students were successfully using the library's Web site, particularly for reference services. Emphasizes the need for retesting and discusses results of the usability testing, including an increase in Web site hits and database searches. (LRW)

Presents the results of a study of CD-ROM database use by 100 university students. The students' age, level of study, course of study, and reasons for nonuse are reported. Implications of the study, and suggestions for promoting CD-ROM use and involving faculty in raising awareness are presented. (eight references) (KRN)

Discussion of the use of full-text CD-ROMs in libraries focuses on a study of graduate students at Penn State University's Great Valley campus who used Business Periodicals Ondisc. Highlights include a user satisfaction survey, user profile, impact on interlibrary loan requests, cost effectiveness, and impact on subscriptions. (LRW)