The rise of small, skills-focused credentials, also known as micro-credentials, has garnered considerable attention in recent years. By offering micro-credentials, institutions of higher education can provide additional credential options, thereby attracting more diverse audiences beyond degree-seekers. However, amidst their growth, fundamental…

Enterprise systems are complex information systems that are inevitable for companies' success. As enterprise systems are only successful when used continuously and efficiently by end-users, knowledge on how to use them has become an important skill for employees. Research and practice favor an early obtainment of these skills for employees. Thus,…

Information and Communication Technology (ICT) has become pivotal in our daily lives and educational institutions' teaching and interaction between instructors and learners. As a result, universities are restructuring their curriculum and classroom instruction bridging the digital gap between education and learning. However, research seldom…