Demonstrates that college students' responses to a talking-face computer interface differ from their responses to a text-display interface. In reaction to a humanlike interface, subjects attributed some personality traits to it, were more aroused by it, and tended to present themselves more positively. Gender differences in interface reactions…

This study of 40 undergraduates examined whether aiding as cognitive support (i.e., offering computer users knowledge they are missing) can supplement lack of knowledge and capacity under tasks with high mental loading, such as dealing with irregularities in process control. Users of a railway traffic control simulator dealt better and faster with…