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Peer reviewedCole, Charles; Cantero, Pablo; Ungar, Andras – Information Processing & Management, 2000
This article focuses on a study of undergraduates writing an essay for a remedial writing course that tested two devices, an uncertainty expansion device and an uncertainty reduction device. Highlights include Kuhlthau's information search process model, and enabling technology devices for the information needs of information retrieval system…
Descriptors: Higher Education, Information Needs, Information Retrieval, Information Seeking
