This study examined the assessment needs of faculty and assessment practitioners in higher education. Sergiovanni's (2000, 2004) lifeworld-systemsworld framework (LSF) and Clandinin and Connelly's (2006) commonplaces of narrative inquiry (CNI) were the theoretical lenses to investigate this topic. Through 20 in-depth, semi-directed interviews (15…

Colleges and universities depend upon external approvals from accreditors, government agencies, and national organizations. These approvals require periodic review of institution-prepared reports and self-studies documenting the continued validity of offered degrees and programs, student support and success, institutional effectiveness, and…

Recent advancements in generative artificial intelligence (AI) have disrupted assessment practices within the higher education sector. The efficacy of existing assessment approaches is under reexamination with the introduction of generative AI's ability to generate human-like text. Simultaneously, there are calls to integrate generative AI into…

In order to use assessment findings for learning improvement, it is essential to improve the validity of these data. When an assessment is distributed across numerous course sections with multiple faculty members acting as assessors, issues arise concerning validity and calibration. To address these concerns, we created a training program to…

The primary aim of institutional learning outcomes assessment is the creation of a culture of assessment where faculty use evidence-based data to validate and improve teaching and learning for the benefit of students. Faculty are key to these processes and yet, they are often woefully disengaged from them. This paper presents findings from an…

In the ever-evolving domain of higher education, the introduction of artificial intelligence (AI) marks a pivotal moment, promising to redefine the essence of academic assessment. This evolution brings with it a surge of potential to streamline and enrich assessment methodologies, yet it simultaneously ushers in a period of uncertainty and…

I have been working as an Assessment Officer in a private university in Puerto Rico, for about two years now. It took a year to learn the job--what was assessment for, what was my function, how broad was the scope of my job, what influence did I have over institutional changes? Just as I thought I knew the job, the context changed, especially the…

The Culture of Assessment Matrix is a one-page rubric intended to provide institutions of higher education with a simplistic way to quickly gauge the status of their institution's assessment culture and the degree to which the culture is an integral part of the institution's operations, expectations, methods of accountability, and reward systems.…

Leaders of higher education need practical solutions to engaging in program improvement, providing student supports, and fortifying partnerships with collaborators. Compounding these needs are the heightened demands thrust upon faculty to advise students online, reconfigure in-person courses to hybrid and online models, and attend to their…