This paper examines the value of embedding a systems-thinking lens in higher education research. A systems approach enables institutions to move beyond isolated interventions to explore the broader relationships and structures influencing learning and development by addressing the interconnected dimensions of people, processes, and technology. The…

The design of a University of Hartford (Connecticut) decision-support information system for college advancement programs is detailed, specific research and management applications are examined, and the analyses and reports generated by the system are discussed. Early collaboration between institutional researchers and advancement and alumni…