Discusses the need for strategic planning in university libraries and describes the planning process, based on experiences at Brown University. Explains the role of task forces that were formed to address six main issues: service to users, collections, educational role, technology, staff development, and facilities and space. (LRW)

Explains the concept of an information commons in academic libraries which provides a public computing center with both library and computing support, focusing on staffing, and describes the transition at the University of Southern California library from separate reference and software consulting desks to a fully integrated model of services.…

Describes the seven library buildings named as winners by the American Institute of Architects (AIA) and the American Library Association (ALA) that include four new facilities, one conversion of a warehouse building to library use, and two renovations. Public, school, and university libraries are included. (LRW)

Examines how library managers can work with staff to make change initiatives more successful, based on cooperative planning experiences at Duke University Library. Focuses on (1) what the worker wants; (2) barriers to workers getting what they want; (3) technology's liberating influence; and (4) recommendations/predictions. (AEF)

Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…

Discusses the use of email in library communications based on experiences with the technical services staff at Duke University. Topics include self-organizing systems; increases in productivity; appropriate open communication; manager responsibilities; training staff in effective and productive uses of email; and the continuing need for human…

Issues of maintaining equity of classification and salary for library assistants across a university library system and in relation to other university departments are addressed. A 1989 job analysis of library assistant positions at the University of Utah resulted in the reclassification of positions and an increase in salary implemented over two…

Describes the four-step process of designing a library systems office at the University of Illinois at Urbana-Champaign (UIUC): (1) Collect Data: Why Create a Systems Office; (2) Organize and Present Preliminary Data: Educate and Involve Stakeholders; (3) Identify Actions: Write a Plan; and (4) Implement. Addresses the major problems encountered,…

Describes the impact of information technology on the physical and functional organization of libraries and briefly discusses technical issues, including wiring and distribution, access to power sources, codes, lighting, and security. The Duke University Library and the Purcellville (VA) public library's renovation and expansion plans are…

Examines the call for change in academic libraries and the role of team decision making in planning. Discusses necessary components of a team decision-making model and authority boundaries in team management. Describes team management in Information Sciences at Oregon State University. (AEF)

Considers the cost of employing student temporary workers in academic libraries and suggests they be replaced with fewer full-time staff. Topics include the trend toward contingent, or temporary, employment; management problems; core employees; cost effectiveness of student employment, including poor productivity and training needs; and evaluating…

Discusses the role of associate directors in libraries. Topics include traditional roles for senior management; new management models that include ensuring good communication, acting as change agents and facilitating change, and synthesizing information for top management; comparing old and new models; senior managers in libraries; changing job…

Librarians from the University of Arizona describe the process of reorganizing from a traditional to a team-centered, user-focused organization. The reasons for reorganizing, the preliminary self-study process, the design and implementation of the new structure, staff participation and reaction, developing staff teamwork, and advice for other…

Describes library reorganization at the University of Arizona resulting from fiscal challenges and the need for current technology. Highlights include: the restructuring process and customer focus; team functioning and the learning organization, including training issues, communication, empowerment, and evaluation/assessment; current challenges,…

Discusses reasons why libraries are being forced to seek new forms of information storage. A hypothetical scenario of user-initiated document delivery alternatives integrated with a search process used by a professor using the Harvard OnLine Library Information System is presented. Extensive notes elaborate on the process and the technology…