Complex adaptive systems (CASs) theory provides a framework for understanding how systems of multiple, independent, and intelligent agents interact with each other in a nested and overlapping set of environments to create both a whole that has an identity apart from any of its individual components as well as a setting in which simple…

This article outlines the impacts of COVID-19 on higher education and provides a contextual assessment of how higher education systems can provide support to institutions and stakeholders through a formulated planning process which helps identify, plan, and achieve strategic goals in response to fluctuating priorities.

This chapter describes the system office for community college institutional research in California. As the system IR office for the largest community college system in the nation, it is often looked to as a leader for other states and community college IR systems. The author notes the office's administrative environment, its staffing and…

The system office for community college institutional research (SOCCIR) plays a role in the drama of higher education that states must orchestrate to help community college systems operate effectively and efficiently over the long term. But how exactly does the SOCCIR enable a state to accomplish what the separate institutional research (IR)…

This chapter serves as a beginner's guide to some essentials of human resource faculty data and cost data and their integration into products to facilitate institutional decision making. It begins with a brief overview of general higher education cost data concepts, followed by a similar synopsis of relevant higher education human resource data.…

An open-systems framework is used to describe how institutional researchers analyze the inputs, processes, outputs, and environmental considerations of higher education; resources for collecting and analyzing data are specified. Additional resources for institutional research professionals are listed. (MSE)

A summary of themes and observations in the development of management and planning techniques for colleges and universities is presented. Suggestions are included on how institutional researchers may assess changes in the management systems of their own institutions. (MSE)

The University of Toledo has applied a systems approach to the design of an academic program evaluation model. The systems approach seems to be the most appropriate because it emphasizes the whole system instead of component systems. Selected evaluation models are reviewed, Toledo's research paradigm is described, and the function of a university…

Instead of collegiate priorities determining resource allocation, the resource allocation process can often shape the priorities. Current approaches are reviewed with focus on (1) how different approaches to setting priorities accommodate lack of consensus on campus; (2) incentives incorporated into resource allocation approaches; and (3)…

Discusses a systems theory of evaluation that provides a framework and critical indicators for evaluating effectiveness of Web-mediated faculty work in creating and transferring knowledge. (EV)

External and internal forces are driving institutions not only to create departments and positions that specialize in planning, quality improvement, and institutional research but also to link them within a systems context.

Colleges and universities, it is suggested, can enhance their effectiveness by adopting a systems approach to organizing, planning, decision-making, and evaluating. A decentralized, participative model that emphasizes systematic planning and management by objectives is presented. (Author/MLW)

Improved management systems can be developed for colleges and universities if assumptions are correct and a well-defined process is used. A life-cycle approach is suggested whose subsystems and implementation at Augsburg College, a small private liberal arts institution, are described. (LBH)

The imperatives of institutional planning in an environment of scarce resources have brought program evaluation activities under more systematic processes serving varied needs. Evaluation processes at Michigan State University, the University of Michigan, and the University of Houston are examined. (Author/MSE)

A management planning model developed by Furman University is described. The model is a decentralized participative approach to institutional governance that stresses decision-making based on use of appropriate research and allocation of resources based on management by objectives. (MLW)