As higher education institutions go online to reap the benefits of technology and align their programs with a world economy that is increasingly becoming digital, the multimedia learning theory warns of possible challenges. Large device screens have been used to present related information elements of a learning task simultaneously to facilitate…

The purpose of this comparative, longitudinal case study was to explore the distance operations system implemented in U.S. colleges and universities during the COVID-19 pandemic. Embedded in a larger two-year study of distance education in the U.S. before and after the health crisis, this study combined a grounded theory methodology with a…