Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

In 2008, Winston et al. published "An Instrument to Measure the Impact of Hope in Strategic Plan Implementation." Snyder (2000) suggested that hope is the only factor that influences positive outcomes related to employee expectations. Other theories, such as expectancy theory, value chain theory, and faith, were thought to influence…

The purpose of this study was to examine the psychometric properties of the Precalculus Concept Assessment (PCA), a 25-item multiple-choice instrument designed to assess student reasoning abilities and understanding of foundational calculus concepts (Carlson et al., 2010). When this study was conducted, the extant research on the PCA and the PCA…

The purpose of this study was to examine the digital literacy of Gen Z employees in higher education and provide implications for HRD research and practice and contribute to the HRD literature on Gen Z employees in the 21st century workforce. Three research questions guided my study: How do Gen Z employees in higher education experience digital…

Concerns surrounding subscore use, which have traditionally been examined in large-scale educational testing programs (e.g., SAT, GRE)--namely, that "information obtained from subscores that seems intuitively useful may not contain additional information over and above the total score" (p. 2)--have been argued to apply equally to…

Higher education in the 21st century is challenged by transformational changes resulting from factors influencing the educational landscape. The impact to Historically Black Colleges and Universities (HBCUs), where the pressures between trustee boards and administrations continue to escalate, is more pronounced than some other institutions. The…

The purpose of this study was to develop an instrument for higher education administrators to assess their social media practices during the admissions cycle. The instrument collects data from students on their perceptions about the quality of the institution's social media activities. A review of relevant literature was completed, and experts…

The purpose of this study was to develop a reliable and valid survey instrument that would prove useful in identifying faculty with the capacity and inclination to succeed in team-taught, hands-on, transdisciplinary course programming. Using an exploratory, mixed-methods design, the qualitative component consisted of semi-structured interviews of…

Higher education has responded to the need for assessing its institutions, faculty, programs, courses, and students' learning over the past several decades. Across the board, educators are asked to assess students' learning with or without useful instruments or training to do so. Rubrics can serve as useful assessment instruments.…

Leaders must be agile decision makers, engage in critical self-reflection, integrate reflection with action, and collaborate with those who are diverse in considerable ways to be successful in a multifaceted global environment. This quantitative study examines relationships between agile leadership factors and curriculum reform in higher education…

The American public's interests are well-served by a strong, effective postsecondary education system. And yet the industry's predominant learning and service paradigm, one that credentials learning by measuring student's time on task and that treats all learners largely the same from a pacing and a requirements perspective is inconsistent with…

Enterprise information systems (EIS) governance provides guidance, structure, and rules for companies within industry who use information technology (IT) support services, and in particular, for outsourced IT support. This study focuses on outsourcing from the client perspective for higher education and uses the qualitative methodology with a…

This dissertation considers in turn the role education plays in civil, democratic society; the role assessment plays in education; and the role theoretical constructs and cultural contexts play in assessment. Then, through literature review, document analysis, and interviews, the analysis investigates, identifies, and recommends…

This study investigated philanthropic giving to higher education among lesbian, gay, bisexual, transgender, and queer (LGBTQ) alumni. The primary purpose was to create a multi-institutional survey instrument that operationalizes philanthropic involvement and motivation among LGBTQ alumni. Additional objectives included creating factors and items…

Since the 2003 release of the AACSB's Assurance of Learning standards, outcomes assessment has been a required practice for business schools wishing to receive their endorsement. While most accredited institutions had been dabbling with the measurement of student learning, the new standards raised the bar considerably. It is now necessary to…