Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Presents results of managerial rotation program (librarians take turns on two-year cycle serving as department head) in medium-sized academic library reference department. An assessment of both the advantages and disadvantages of such a plan examines impact of this innovative and collegial management technique on staff, library, and patrons. (7…

Discussion of a statement of goals and objectives for reference department staff is based on an informal survey of reference managers in academic and public libraries and professional literature of planning. Strategies for developing statements (role of manager, arriving at goals, setting priorities, developing objectives) are described. Fifteen…

The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)

Discussion of the connection between bibliographic instruction and collection development from a management perspective focuses on a project of data collection and analysis developed at the University of Colorado at Denver's Auraria Library. Information on individual disciplines is compiled and analyzed, and a needs assessment for bibliographic…

Describes results of a survey of heads of interlibrary loan at Association of Research Libraries (ARL) academic libraries that was conducted in 1988. Highlights include location; personnel organization; staffing patterns, including librarians, nonprofessionals, and student assistants; and services offered, including document delivery and the use…

Examines the commitment to bibliographic instruction in academic research libraries by comparing the existing instructional practices, clienteles, staff involvement, and support structure in those libraries having bibliographic instruction coordinators with those in which the instructional programs are still managed directly by reference…

Revised by the Reference and Adult Services Division of the American Library Association, these guidelines outline factors to consider in seeking input on material selection for public and academic libraries. Topics addressed include the purpose of the guidelines, user groups, collection development, communication with users, and outcomes. (EA)