Adults who enrol in higher education institutions (HEIs) often have contributions that could serve in enhancing the planning and implementation of their programmes. Importantly, while terms such as active learner engagement and knowledge co-creation dominate adult learning discussions, there are unanswered questions pertaining to how adult…

Despite the ubiquity of staff soft skills programmes, few studies have examined why and how academic and corporate services staff utilise these programmes for self-care/governance. This study reports on findings from an ethnography of soft skills learning and development programmes (LDPs) in a UK university, focusing on interviews with programme…

The University of Queensland's social consultancy curriculum helps change agents develop such skills as flexibility, confidence, and judgment. The program uses systems concepts, process consultation, action research, and the models of Argyris and Schon to help future consultants understand people and social systems. (SK)