Underutilized in higher education, soft systems thinking can mitigate common challenges in implementing instructional design and technology initiatives. A valuable approach is soft systems methodology (SSM), which captures multiple stakeholder perspectives in rich pictures and activity models to support structured conversations about how to…

Change is a constant presence within today's higher education institutions. Local faculty professional development opportunities may provide avenues for enacting these organizational changes through personal continuous improvement. While working to meet these organizational priorities, it is also essential that professional development must…