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Chatbot Integration within United States Higher Education Websites: Historical Trends from 2017-2023
Peer reviewed
Direct linkZ. W. Taylor; Samuel Owusu – Technology, Knowledge and Learning, 2025
As technology continues to advance, more institutions of higher education are integrating artificially intelligent chatbots within their websites to increase customer service efficiency and disseminate information more effectively. However, to date, no studies have explored when institutions of higher education have adopted these technologies, and…
Descriptors: Artificial Intelligence, Technology Uses in Education, Technology Integration, Higher Education
Stec, Melissa; Smith, Carolyn; Jacox, Emily – Technology, Knowledge and Learning, 2020
Technology integration into post-secondary education may enhance curriculum delivery and student learning experiences. However technology integration also requires faculty to adapt current teaching practices. Many factors contribute to faculty members' successful integration of technology into curriculum. In fall 2013, the Bachelor of Science in…
Descriptors: Teaching Methods, Handheld Devices, Technology Integration, Higher Education
