Institutional ethnography (IE) is a feminist approach to research focusing on the organising power of texts and language. This paper explores "how" to analyse texts in IE while considering the importance of reflexivity and accountability to feminist research. Based on a five year study of UK university audit processes, I developed a…

Written assignments are, perhaps, one of the most common types of coursework that students will encounter in their undergraduate studies. This study describes the communicative purpose and textual and linguistic characteristics of university assignments written for content classes, taking into account variation across communicative text types and…

The research purpose was to identify (1) the problems encountered by academic and administrative staff in emails received from students, (2) positive and negative qualities of the authentic emails of higher education students, (3) functional explanations of the academic email, (4) the problems encountered by students in emails received from…