COVID-19 did not disrupt higher education; it hastened the disruptions that have already been taking place. One particularly prominent disruption is the digital shift, or the move from primarily face-to-face operations to operations with a large digital component. In order to survive, higher education needs to fundamentally change. But how…

In the present study, the researcher has reviewed the existing literature from the previous research on Infrastructure and Application of ICT in Higher Education. The researcher carried out an intensive search on various publications and databases websites and finalized fifteen papers for carrying out the literature review. The literature review…

Library literature and blogs frequently discuss customer service and user experience in physical libraries and Web sites, but little is said about this mentality toward services for distance learners specifically. This paper takes customer service best practices from well-known thinkers of the business world and makes connections to services for…

In today's world of instant everything, everyone has been exposed to some form of Web 2.0 technology, and higher education is not exempt from its long reach. Libraries of all types are incorporating Web 2.0 features to attract users as well as to showcase library services. The Online Public Access Catalog (OPAC) has become more user-friendly with…

Learning management systems (LMS), such as Blackboard, make it possible to include information literacy in courses online. This survey assessed librarians' use of learning management systems. Results indicate that utilizing the LMS to enhance information literacy remains underdeveloped. The author recommends suggestions for campus-wide…

Smart librarians have always valued their relationships with users and other librarians. The creative force of those relationships is empowered via Web-based social networking, collaboration, and sharing. At Stony Brook University Health Sciences Library in New York, students, faculty, clinicians, and residents expect the latest refinements in…

Describes the evolution and progress toward a uniquely integrated library and computer services unit at Kenyon College. Discusses its focus on constituencies; merging of the divisions; benefits for students, faculty, administrative units, and the institution; meeting challenges; and generalizing from the model. (EV)

A dramatic growth in computing and communications was precipitated largely by the leadership of President David Roselle at the University of Kentucky. A new operational structure of information resource management includes not only computing (academic and administrative) and communications, instructional resources, and printing/mailing services,…

Discussion of digital technology in the context of higher education planning considers how these technologies change teaching; the digital divide; the costs of information technology; hard wiring the campus; material consequences of information technology; digitally enabled crimes and misdemeanors; and libraries and scholarly publishing. Concludes…

This document consists of 12 issues, an entire volume year, of the EDUTECH Report. The newsletter's purpose is to alert faculty and administrators to issues in educational technology. Each issue contains two feature articles, a page of news briefs, a preview of the upcoming issue, and a question and answer column. Most issues also contain brief…

Discusses the Beck Center for Electronic Collections and Services at Emory University (Georgia), including the role of text centers both within and outside of the academic research library. Describes projects with various departments, and innovative partnerships with technologists from the library and the campus computing center, as well as with…

Describes a study of Nigerian university and research librarians that examined the relationships between knowledge, training, and experience of librarians on the use of computers and their attitudes towards the computer. Results indicate that there are significant relationships between these variables and computer attitudes. (Author/LRW)

As an information and instruction librarian at SUNY-Cortland, the author is responsible for designing, developing, and maintaining the Library's Web site. In this article, she describes her experience in combining print/microform holdings list. She pursued a strategy that would make the two holding lists "appear" as one by using XML. She iterates…

The SUNY University Center Libraries conducted a survey on faculty use of electronic information technologies and resources at Albany, Binghamton, Buffalo, and Stony Brook. Questionnaire topics included access to electronic technologies, and current and future expectations and preferences for library services. Findings revealed inequities in…

Examines library intranet applications, focusing on distribution of software, storage for graphics and audiovisuals, and networking CD-ROM products. Discusses potential problems, and describes an intranet being built at Rensselaer Polytechnic Institute's (New York) library and its effects on the CD-ROM collection. Highlights the Special Libraries…