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Barker, Philip; van Schaik, Paul; Famakinwa, Oladeji – Innovations in Education and Teaching International, 2007
This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a mechanism for providing scaffolding environments for use in improving the learning experience for new (and…
Descriptors: Academic Libraries, Performance Technology, College Freshmen, Pretests Posttests
Cullen, Rowena – 1998
Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…
Descriptors: Academic Libraries, Classification, Evaluation Criteria, Evaluation Methods