Reviews theory and research findings concerning service organizations, develops a model of the library reference process, and summarizes the results of a partial test of the model in five academic libraries in northern California. The roles of clients and service providers are explored, and variables that influence service outcomes are discussed.…

This paper reports the results of an investigation into the relationship between librarians' status (i.e., librarians having faculty status or librarians lacking such status) and the organizational structure of the college library. The analysis was conducted within the conceptual framework of two organizational models: the bureaucratic and the…

This study presents a test of the Anxiety-Expectation Mediation (AEM) model of library anxiety. The AEM model contains variables that are directly or indirectly related to information search performance, as measured by students' scores on their research proposals. This model posits that library anxiety and self-perception serve as factors that…

Reviews research on impact assessment of libraries and considers potentially useful methodologies for measuring the impact of university libraries, i.e., how library use affects students' academic performance. Topics discussed include categories of library use, purposes of library use, and indicators of library impact. The user panel methodology…

Provides regression-based empirical evidence of the effects of variations in exchange rate risk on 1985 library prices of the top-ranked 99 journals in economics. The relationship between individual journal prices and library prices is shown, and other factors associated with increases and decreases in library journal prices are given. (Contains…

Describes a study of Nigerian university and research librarians that examined the relationships between knowledge, training, and experience of librarians on the use of computers and their attitudes towards the computer. Results indicate that there are significant relationships between these variables and computer attitudes. (Author/LRW)

Reports results of a study that examined academic library holdings for core journals in genetics and economics to identify quantitative and qualitative journal characteristics that are predictors of the number of libraries subscribing to the journal. Variables investigated include subject area, publisher, price, longevity, impact factor, prestige…

Four methods were used to forecast monthly circulation totals in 15 midwestern academic libraries: dummy time-series regression, lagged time-series regression, simple average (straight-line forecasting), monthly average (naive forecasting). In tests of forecasting accuracy, dummy regression method and monthly mean method exhibited smallest average…

Describes the use of fixed point analysis procedures at King Fahd University of Petroleum and Minerals to determine as narrow a range as possible of interlibrary loan turnaround times in science and engineering subjects. The findings are discussed in terms of the complexity of interlibrary loan factors and items determined as relevant for further…

Analyzes a sample of over 4,700 orders for library materials at the University of California, Berkeley, in terms of the probability that the material will arrive and the factors that determine arrival. Models to evaluate the book ordering process are presented, and variables that may affect arrival time are discussed. (six references) (Author/LRW)

Discusses the use of formula allocations for book and serial funds in academic libraries' collection development and proposes a matrix formula based on disciplinary needs and publishing patterns. Variables in the formula that are used to represent institutional goals at the University of Texas at Arlington are explained. (16 references) (LRW)

This investigation at California State University, Chico seeks to identify those variables that prove indicative of the demand for monographs by subject. Analyzes interrelationships among circulation, expenditure, and enrollment by subject and develops a model for allocating subject funding based on circulation statistics. (Author/LRW)

A 15-item questionnaire was administered on the online catalog terminals at the University of New England (Australia) to assess student attitudes toward computer technology and the new online catalog, and identify predictors of future online catalog use. Data analyses defined two groups of respondents: "reluctant users" and "naive enthusiasts."…

Two primary data sources were used to create a database of 68 research libraries for this study: (1) Alexander Astin's report for the National Academy of Sciences on the reputational ranks of the top 20 graduate programs at U.S. universities (1985); and (2) a list of 70 "Research Universities I" identified by the Carnegie Foundation for…

Presents an analysis of a set of syllabuses from a graduate-level academic institution and relates syllabus design and mode of instruction to the use of library resources by students enrolled in undergraduate and graduate courses. Course syllabuses are discussed as indicators of potential library use. Five data tables are included. (Author/JL)