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Berk, Ronald A. – Journal of Faculty Development, 2017
This article is the second in a series of three articles about microaggressions. All of the articles are tailored specifically to help enable faculty developers, provosts and directors of diversity and training, faculty, and administrators to address the most critical issues related to this topic in higher education. Specific responses to and…
Descriptors: Aggression, Work Environment, Higher Education, Qualitative Research
Berk, Ronald A. – Journal of Faculty Development, 2017
This article is the final installment in a series of three articles about microaggressions. All of the articles are tailored specifically to help enable faculty developers, provosts and directors of diversity and training, faculty, and administrators to address the most critical issues related to this topic in higher education. Specific responses…
Descriptors: Aggression, Work Environment, Higher Education, Qualitative Research
Cochrane, Lorna J.; Saroyan, Alenoush – 1996
This study investigated the effectiveness of an educational intervention designed to assist university staff in dealing with aggressive incidents. Participants in the study included 18 Admissions Office staff of a large Canadian research oriented university who had noted an increase in the number of aggressive incidents by rejected applicants. An…
Descriptors: Aggression, College Admission, Colleges, Foreign Countries