Management and staff resistance to computer use often comes from anxiety over ignorance of computers and fear of replacement by machines. Such resistance can be overcome with practice, persistence, and an element of humility. (MSE)

Examination of the transition to automated offices revealed that the prospect can be anxiety-producing for potential users, most users did not receive adequate training, lack of training may cause equipment underutilization, administrators are often not prepared to manage the change, and most experienced job satisfaction after automation. (MSE)