An identification and treatment model differentiating transient mutism from persistent selective mutism is proposed. The case study of a six-year-old girl is presented, who was treated with a multimodal approach combining behavioral techniques with play therapy and family involvement. At posttreatment and follow-up, she was talking in a manner…

Reviews aspects of the educational environment that impact on apprehensive students; examines the influence of task structure on student performance; and suggests ways structure can be used effectively to enhance communication competence among students at various need levels, specifically those with high or low communication apprehension. (JD)