The evaluation of teaching quality is a concern for leaders in higher education. Faculty supervisors must make recommendations for hiring, promoting, and rendering tenure decisions for faculty members. In addition, they must deal with problem faculty and decide how to address faculty misbehavior. Oversight and management of faculty teaching…

This report on a survey of Association of Research Libraries (ARL) member libraries on building security and personal safety policies examines three areas in detail: (1) general building security (access to the building, key distribution, patrols or monitors, intrusion prevention, lighting, work environment after dark); (2) problem behavior…

This booklet presents a revision of the American Council on Education policy statement regarding sexual harassment in light of legal developments that have occurred since the original publication of the statement in December 1986. Among the changes in the statement is the inclusion of a non-exhaustive list of conduct which has great potential to…

A program was designed to train college students in the use of behavior modification procedures with problem children in the classroom. Through application of social learning theory principles and operant conditioning, program trainees learned to reduce the innapropriate behavior of problem children in class, to prevent small difficulties from…

This book provides strategies for dealing with negative patron behavior in the library and presents guidelines for identifying and effectively responding to, as well as preventing a variety of behavior problems. Fifteen librarians wrote the thirteen chapters, which are divided into three sections. Part 1 deals with patrons who pose the most…