Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…

This investigation involving 98 participants within 11 departmental science libraries at the University of Illinois reports on use of random alarm mechanism sampling to analyze staff activities. Percent of time spent on various activities is identified and correlated to acquisition budget, staff size, collection size, and job classification.…

Discusses problems and opportunities encountered in implementing staff exchange programs among reference departments of a multibranch academic library, based on experiences at the University of New Mexico. Highlights include communication; collaboration; uniformity of service; implementation criteria; goals; training; workloads and scheduling; and…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)

Describes library services and operations at the University of Burundi, including historical background, branch libraries, collection development, acquisitions, and library organization. An exchange program with Pennsylvania State University is explained, and existing constraints in Burundi are discussed, including inadequate facilities,…