Scholarship on instructive technologies in higher education has emphasized the use of high-tech facilitative technologies for long-term use, and low-tech props to illustrate single topics. This paper, on the contrary, discusses the use of a long-term, low-tech instructional technology: Llewelyn the Lynx was a soft animal used to assist with…

The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

In engineering education, assessment instruments are often developed to evaluate programs and projects. Unfortunately, these innovations are not always adopted by intended audiences. Rogers' Diffusion of Innovations (DI) Theory provides a framework to analyze characteristics of an innovation that will affect adoption. The Appraisal System for…

The purpose of this paper is to develop e-portfolio evaluation criteria which will be used to review the Blackboard LMS e-portfolio being used at one Higher Education (HE) institution in the UK as evaluation criteria for reviewing e-portfolio provision does not exist in the literature. The approach taken was to initiate a wide literature search…

Purpose: The purpose of this paper is to measure the performance of commercial virtual learning environment (VLE) systems, which helps the decision makers to select the appropriate system for their institutions. Design/methodology/approach: This paper develops an integrated multiple criteria decision making approach, which combines the analytic…

This paper looks at criteria on how education service providers' websites could benefit their potential students from overseas. Effective design of education website is important as web users are typically fastidious and want information fast--this serves as the background of this study. The study focuses on three selected education institutions'…

In K-12 classrooms, as well as on the college and university level, the incorporation of digital games has played a vital role in the educational system. While introducing teachers to new fields, these digital games have been designed and implemented for the classroom and have shown positive results at a variety of educational levels. Cases on…

Virtual Learning Environments (VLEs) are increasingly used by Higher Education Institutions to manage and enhance teaching and learning, and research. Discussion, chat, scheduling, and other collaboration tools make VLEs especially useful systems for designing and managing complex group projects. In the spring semester of 2006, students at the…

Technology-mediated instruction is changing the educational environment by adding another dimension to teaching and learning. Despite the advances in technology and the way we use technology, little attention has been given to providing technology solutions that help create, conduct, and manage the central task of assessment. Software to manage…

Describes a course on critical reading at Indiana University-Bloomington that uses case studies of problematic teaching situations and computer-assisted communications to help students develop dialectical thinking processes. The use of two computer programs, Electronic Classroom and RoundTable, is explained; argument analysis is discussed; and…

This article explores whether WebCT, a virtual learning technology, meets organisational and customer goals at Coventry University Business School (CBS). Lecturer and student perceptions about the benefits of WebCT as a teaching and learning resource are examined as well as the goals of WebCT for the university as an organization. CBS students…

Describes the development, design, and implementation of study units for computer-assisted distance learning at the Open Learning Institute of Hong Kong that provides higher education opportunities to working adults. Discusses evaluation of the system, including questionnaire and interview results. (LRW)

Examines computer-mediated communication (CMC) in higher education, particularly the evaluation of network resources for course-related student communication. Presents case studies of e-mail seminars in Scottish language studies and music, demonstrates the significance of emphasizing process over outcome, and discusses factors affecting CMC usage:…

Changes in higher education frequently involve the need for more flexibility in course design and delivery. Flexibility is a concept that can be operationalized in many ways. One approach to conceptualizing flexibility within courses is to distinguish planning-type flexibility, which the instructor can designate before the course begins and which…

Describes the design and evaluation of a prototype electronic performance support system for use in a university setting that was based on a needs analysis relating to an existing lecture-based course. Performance support for staff and for students is examined, and self-study support material is discussed. (LRW)