Greece has used elements of the Commission of the European Communities' pilot projects and proposals to develop a procedure integrating three steps: a self-evaluation process culminating in a report prepared by the higher education institution or department, an external peer-review evaluation, and publication of the report. (18 references) (MLH)

Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…