Higher education is ripe for innovation. While emerging technological developments such as digital courseware and mobiles apps have made it easier than ever for people to engage with learning resources, significant issues of access and equity persist among students from low-income, minority, single-parent families, and other disadvantaged groups.…

As the author's contribution to a series marking the Golden Jubilee of the Association of University Administrators, he reflects on changes in quality assurance over the past twenty years and speculates on what the future may hold for quality as the association moves into a new and very different competitive regime. He begins by discussing the…

A few years ago, in "Student Success in College (SSiC)," the authors profiled twenty colleges and universities that were unusually effective in fostering student engagement and success, defined as better-than-predicted scores on the National Survey of Student Engagement (NSSE) and better-than-predicted graduation rates. These schools are…

Before communicating any information, institutional researchers should answer four diagnostic questions: Who's asking? What for? What's the proper medium? What happens next? (MSE)

A discussion of the use of advisory committees in college and university administration outlines their many potential roles at both program and institutional levels, identifying reasons they are established and often underused. Issues of advisory committee effectiveness are then explored by examining several types of underinvolved and overinvolved…

The conceptual implications of various alternatives to the classic model of rational decisionmaking are explored, in order to note the radically different roles that information plays in different kinds of organizational settings. Examples are drawn from cases illustrating the different uses of information, showing some of the important costs and…

Most decisions are made not by individuals but by groups. Knowing how the group process works and how information enters it can improve the quality of decisions, and can enhance the institutional researcher's role as data supplier and lead methodologist. (Author/MSE)

In college and university fundraising, mergers and initial public offerings can create donor-deadlines windows of opportunity during which prospective donors can make tax-favored major gifts. Development officers need to monitor their prospects' holdings for these deadlines. Categories of donor prospects to consider and indicators to watch are…

When a rational decision process is desired, information specialists can contribute information and also contribute to the process in which that information is used, thereby promoting rational decision-making. The contribution of Stanford's information specialists to rational decision-making is described. (MLW)

The effective communication of desired information between the generator and the user requires one to accommodate variances in decision-making style, behavior, and context. The premise that decision making in organizations follows the classic rational model is discussed. (Author/MLW)

Attempts are made to account for the failure of generalized planning models for higher education. The reasons offered by survey research are judged to be inadequate. New foundations are laid for the construction and use of planning models, relying heavily on the notion of diverse institutional theories that guide decision making. (Author/JMD)

Perspectives on facilitating the use of quantitative tools in higher education decision-making are offered. Suggestions are directed to those in the institution who will be working with decision-makers, with a focus on how such individuals can assist the decision-maker in the development and use of computer-based tools. The instigators of computer…

The diverse ways in which two-year colleges use and present data from the National Association of College and University Business Officers' annual study of comparative financial statistics are described and illustrated. (MSE)

An article condemning the use of student performance data for institutional accountability is criticized for its generalizations and for perpetuating a class war between faculty and administration. (MSE)

Information use can be defined in many ways depending on a variety of organizational, personal, and presentational factors. The experience of evaluation researchers provides some guides for practice. (Author/MSE)