The purpose of this paper is to highlight the complexities involved in higher education provision and how systems thinking and socio-technical systems (STS) thinking approach can be used to understand the education ecosystem. Systems thinking perspective is provided using two case studies: the development of European Learner Mobility (EuroLM)…

The urgency of the issue discussed in this article is caused by the need for development and assessment of new models and mechanisms of management of higher education institutions, which are connected with the development of the system of management of innovation projects and contribute to the development of educational institutions. The aim of…

Institutional policies and policy systems are vital to the well-being of institutions of higher education. While many institutions dedicate time and resources to the development of key policies, the establishment of a well-designed and well-functioning policy system is often neglected. We refer to the discrepancy between the importance of…

Executive management often holds a critical view of systems development. The reasons that systems development draws such negative attention are explored. The view of management can be reconciled with systems development--with attention to organizational continuity, cultivation of patience, development of sensitivity to people needs, etc.…

The Division of Computer Services at the University of Wyoming is a combined academic and administrative installation. Administrative systems are developed through a team approach, with representatives from the user office, the Institutional Data Management group, and the Division of Computer Services. (MLW)

Among many diverse pressures on higher education, there are 5 major stresses which together have produced a crisis in university management: the growing student population, rising costs, a rapidly changing demand for programs, student demands for relevance, and an increasingly repressive public environment. Although some academicians fear the…

Public debate over higher education has changed from questions about education, learning, scholarship, and professional service to performance criteria measured in quantitative, business-like indicators, such as revenues and costs of operation. The rules have changed, and new consumers have new concerns and challenges for higher education. Faculty…

The creation of the Claremont Computing Center as a separate organization to serve only administrative information systems represented a significant change from past combined academic and administrative computing operations. File integration and custom reports are handled by individual users; database design and file maintenance are controlled by…

This pamphlet discusses the original rationale for university systems, points out some of the problems existing because of the definition of that rationale, and proposes a new responsibility for university systems and a new challenge for their leaders. The pamphlet affirms that the system chief executive officer (CEO) and board of governors are…

Virginia Tech has implemented the Administrative Information System (AIS), an online system that displays policies, procedures, and general management information. A history of the project, analysis of design issues, review of system usage, and the synergistic effects the system has had are discussed. (Author/MLW)

The Department of Education has begun a project to redesign the information systems used to deliver student financial aid funds to students, postsecondary institutions, lenders, and state guarantee agencies. The implications of this strategy are considered. (MLW)

Washington State University developed a comprehensive supplies inventory system and a generalized billing system with multiple users in mind. The inventory management system and the service center billing system are described. (Author/MLW)

At Clemson University, requests from individual departments for specialized data processing services are increasing. Avenues taken by the division of administrative programing services to respond to department requests include: expanding availability of existing data retrieval and restricting new development to areas of general use by all…

In a 1981 national survey, nearly 80 percent of the surveyed institutions reported they were either already using or were planning to use computer-based administrative information systems. This survey is discussed and institutional predictors of the impact of information systems are analyzed. (MLW)

Problems of the college or university that center around the people who use the institution's computers are examined. It is suggested that effective use of computers in higher education depends on how well the users and providers understand the constraints and problems of each information system. (Author/SF)