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Mathis, Teri – Currents, 1991
Suggestions are offered for automating university telemarketing efforts. The integration of computer technology with existing phone systems can be accomplished using various types of terminals, caller-controlled or computer-controlled dialing, systematic database management, and institutional commitment. Increased efficiency and long-term cost…
Descriptors: Computer Oriented Programs, Computer Peripherals, Cost Effectiveness, Database Management Systems
Hallisey, Joanne – CAUSE/EFFECT, 1998
Reengineering efforts, vendor consolidation, and rising costs prompted the Massachusetts Institute of Technology to convert its computer resale store to an online catalog that allows students, faculty, and staff to purchase equipment and software through a World Wide Web interface. The transition has been greeted with a mixed reaction. The next…
Descriptors: Computer Networks, Computer Peripherals, Computer Software, Database Management Systems
