The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

In December 1994, DePauw University (Greencastle, Indiana) began developing plans for creating its World Wide Web-based campus wide information system (CWIS), DePauwINFO. Thirteen team members were recruited whose interests were intentionally diverse to ensure a broad representation of the entire campus community. A project timeline was proposed…

Describes the security issues Bluestem, a Web authentication and access control system under development at the University of Illinois at Urbana-Champaign, is designed to resolve. Provides an overview of how Bluestem works and details how Bluestem is currently being used to control end-user access to bibliographic resources licensed by the…

The first of two articles describing the University of Michigan's experiences in installing an on-premise telecommunications system covers: (1) the physical, historical, and cultural context; (2) planning for the new system; (3) voice and data strategies of the system; (4) switching equipment and transmission media; and (5) financing and rates.…

Describes ANLI (Adaptive Network Library Interface), an interface to an academic library's online catalog that links documents through interactions with users. Topics addressed include relation to neural networks; system design issues, including network management; the architecture of the ANLI; and the ANLI as a research tool. (Contains five…

MyLibrary@NCState (North Carolina State University) is a customizable Web interface to the electronic resources licensed by the library and to the pages that compose the Web sites of the library and the university. The author, part of the MyLibrary@NCState management team, shares the thoughts and ideology behind the design of this personalized…

Suggests that the money spent ($100 billion) to fix the Y2K bug in the United States resulted in improved campus computer systems. Reports from campuses around the country indicate that both mainframe and desktop systems experienced fewer problems than expected. (DB)

This kit was developed to assist the postsecondary education community's efforts to resolve the Year 2000 (Y2K) computer problem. The kit includes a description of the Y2K problem, an assessment of the readiness of colleges and universities, a checklist for institutions, a Y2K communications strategy, articles on addressing the problem in academic…

This ERIC Digest examines some of the trends and issues in academic information systems design and describes the policies of several universities that are taking creative advantage of these systems as educational tools. The current emphasis on microcomputers in campus information networks instead of terminals connected to a mainframe computer is…

Discusses the concept of the intranet, comparing and contrasting it with groupware, and presents an argument for its value based on technical and information management considerations. Presents an intranet development project for an academic organization and describes a portable, user-centered and team-based methodology for the design and…

Discusses the design and implementation of Indiana University's course management enterprise system, Oncourse. The Oncourse project provides a technical framework for the dynamic creation of Web environments and Web-based supplementary functions for every course section offered in the university. (Author)

"Waterloo MacJANET," a local area network developed by the University of Waterloo for the Apple Macintosh computer, provides an environment appropriate for developing students' computer-related skills, minimizing both the human and the computing resources needed to support such courses. The system also serves as an efficient distributor…

Many universities have striven to provide their students, parents, faculty, staff, and alumni with robust, useful, and informative Web sites. Villanova University (Villanova, Pennsylvania) has spent the last 12 months overhauling its static Web site to a dynamic and individualized Web system. At the outset, the term "portal" was adopted by the…

Describes a successful experiment at Oregon State University in which user access to an extensive CD-ROM library was improved through the development of a networked environment. Discussed are dial-in and Telnet access for users both on and off campus, future possibilities, and subscription and licensing fees. (three references) (EA)

The University of Tennessee's coordinated Faculty Interests/Funding Opportunities database system comprises statewide computer networking facilities, information from many sources, results of annual surveys, over 50 relational database files and software, and software applications. The system allows matching of information on funding opportunities…