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Computer System Design	2
Higher Education	2
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Academic Libraries	1
Check Lists	1
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Computer Science Education	1
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Computers in Libraries	1
Information Services and Use	1

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Brown, P. J.	1
Konrad, Lee	1
Krissoff, Alan	1

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Reports - Descriptive	2

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Hypertext in Action; Some Results from an Application.

Peer reviewed

Brown, P. J. – Information Services and Use, 1992

Describes a practical application of hypertext that uses the "Guide" hypertext system developed at the University of Kent at Canterbury to supply customer support in diagnosing computing equipment problems. The underlying hypertext technology is explained, system monitoring is discussed, cost effectiveness is examined, and authorship is…

Descriptors: Computer System Design, Computers, Cost Effectiveness, Documentation

Computer Training for Staff and Patrons.

Krissoff, Alan; Konrad, Lee – Computers in Libraries, 1998

Describes a pilot computer training program for library staff and patrons at the University of Wisconsin-Madison. Reviews components of effective training programs and highlights core computer competencies: operating systems, hardware and software basics and troubleshooting, and search concepts and techniques. Includes an instructional outline and…

Descriptors: Academic Libraries, Check Lists, Computer Literacy, Computer Science Education