Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Discusses conceptual models of thought that have recently emerged to confront the conventional approaches to analysis and solution to complex environmental problems. In addition to a critical attack on the tradition of specialization and reductionism, several models are summarized that originated from ecology, cybernetics, and system theory. (BC)

The differences between academic administration and business management and the distinctions between academic administration and public administration are addressed. Attention is directed to differences in purpose and internal organization; decisions and conflict resolution; environmental relations and internal affairs; and recruitment, selection,…

Policy-making is viewed as a complex and unorganized process. Several aspects are examined: political, rational, collegial, and eclectic. The political model is chosen as that closest to the educational policy-making process. Theories of that process in higher education institutions are examined. Recommendations for programs to prepare educational…