Conducted factor analytic investigation of Counselor Rating Form, Counselor Rating Form-Short Form, and Counselor Effectiveness Rating Scale (CERS) using data from 160 undergraduate students. Analysis revealed two oblique factors (expertness and attractiveness-trustworthiness), whereas CERS produced single, global evaluative factor. Oblique…

This study compared two instruments for evaluating the performance of individual college-level academic advisors: (1) a student form assessing abilities in listening and other counseling skills, knowledge, and technology use; and (2) a professional scale assessing task competence, other-orientation, and professional networking. Both showed high…

Concurrent and construct validity of six instruments designed to assess counselor effectiveness was studied. Participants included 139, male and female, undergraduate general studies and education majors. Consistent with social influence theory, four videotaped counselor role conditions (non-expert, not-attractive, non-trustworthy, and…